n/n | Name | Description |
I | The system includes: | |
data store | fixing the entries in a register in the context of actions, databases, business processes, transaction documents, accounting of funds zagruzhemyh files, incoming-outgoing korreksondentsii, messaging | |
analytical subsystem | automatic formation of reports in the context of users, employees, business processes, transactions, schedule, availability of primary accounting documents | |
II | Basic principles: | |
the presence of a single repository of information | All information on: activities, products, customers, contacts, employees, business processes, transactions, document management, payments, correspondence, messaging - all in one place | |
analysis of the collected information and preparation of data for decision-making | segmentation of customers based on their importance to the company, the potential response to certain promotions, forecast demand of various products of the company, a set of all the results and stages of business processes for transactions | |
III | Classification features: | |
sales management | Yes | |
marketing management | Yes | |
management of customer service | Yes | |
IV | The classification of the levels of information processing: | |
operating | registration and on-line access to basic information on events, companies, contacts, employees, products, services, applications, projects, transactions, documents, finances, correspondence, reports, etc. | |
analytical | reporting and analysis of information in the various sections (sales funnel, Gantt chart, analysis of the results of marketing activities, the analysis of sales performance by product, customer segments, employees and other possible options) | |
collaborative | the level of organization of close cooperation with end-users, customers, up to the client to influence the internal processes of the company (the Web page to track customer order status) |
Компанія IJI IT GROUP не тільки розробила CRM-систему, а і провела тренінги для персоналу, підготувала Інструкції, надала інформаційну підтримку.
Ми получили полный комплекс услуг, связанный с созданием веб-сайта "с нуля".
Рекомендуємо компанію IJI IT GROUP як виконавця робіт, пов’язаних з розробкою і модернізацією сайтів.
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