According to Art. 1 of the Law of Ukraine "On Local Self-Government in Ukraine" dated 05/21/1997 No. 280/97-VR
Territorial community - residents united by permanent residence within the boundaries of a village, town, city, which are independent administrative and territorial units, or a voluntary association of residents of several villages, towns, cities that have a single administrative center

According to Art. 8 of the Law of Ukraine "On the Voluntary Association of Territorial Communities" dated February 5, 2015 No. 157-VIII
A legal entity - a village, settlement, city council, located in the administrative center of a united territorial community, is the legal successor to the rights and obligations of all legal entities - village, settlement, city councils, elected by the united territorial communities, from the day of acquisition powers of the village, settlement, city council elected by the united territorial community.

The everyday life of citizens is becoming more and more "digital", which implies a high level of expectations from the activities of authorities, in particular the development of modern electronic forms of interaction, transparency and openness of activities, and the involvement of citizens in making management decisions.
The Cabinet of Ministers of Ukraine, Order No. 649-р dated September 20, 2017, on the approval of the Concept of the Development of Electronic Government in Ukraine.

How to effectively fulfill the duties transferred to the legal entity of the territorial or united community?

The effectiveness of the work of the legal entity of the territorial community depends on the set of tools at its disposal during the planning and management of the territorial community.

The UK Government's Digital Efficiency Report shows that digital transactions are 20 times cheaper than telephone transactions, 30 times cheaper than by post and 50 times cheaper than eye mode.

IJI IT GROUP offers the development and implementation of software (software, CiRM - Citizen Relationship Management), which provides an opportunity to organize complex planning, formation, accounting and control of all stages related to the management of the territorial community, both its electoral and executive bodies, with reference to the territory, areas of activity, projects, managers of funds, executors, citizens.

The need for automated information systems for local bodies of executive power, self-government and self-organization of the population:
1. The possibility of combining different information streams in a single resource.
2. Registration and control of the execution of incoming/outgoing information (orders, requests, appeals, complaints, proposals, responses, etc.).
3. Quick distribution of tasks between executors, co-executors, and responsible persons.
4. Ability to track the stages and statuses of all tasks.
5. Planning meetings, deadlines for tasks, activities, events, projects.
6. Operational online information on loading employees with current work.
7. Accounting of working hours of employees.
8. Quick access to key information from anywhere and at any time.
9. Saving resources and funds.
10. Saving time for tasks.
11. Increasing the speed of management decision-making.
12. Increasing the efficiency of the staff and the quality of public service, providing services in general.

Make your work and the work of your colleagues easier.
Improve problem solving efficiency.
Offer a new level of interaction with the population.

Functional capabilities of CiRM from IJI IT GROUP:

Basic categories and subcategories of the system

 

1. Planner
Graphical, textual and tabular display of tasks and activities planned and performed by employees.

 

2. Territory
The ability to generate the necessary information for each settlement, district, street, house.
Passporting of the territory with the possibility of recording property, objects, problems, needs, etc.

Geodata - the ability to fix the geo-location of property, object, application, applicant, employee, etc.

3. Employees
A module for forming a database of employees of the institution with key contact and other necessary information about them.
A set of module sections.
The amount of necessary information is formed independently or can be imported into the system from other sources.

Accounting of staff working hours

 

4. Database of institutions, enterprises, citizens
Database of institutions, enterprises, citizens with contact information about each subject.
And also information related to each interaction with the selected subject.

5. Correspondence
Electronic logs of registration of incoming / outgoing / internal correspondence, appeals of citizens, electronic resolutions, in accordance with the requirements of the instructions on record keeping.

Information about each request, complaint, proposal, resolution, agreement, approval, review results, etc., is related to the correspondent who made the request.

The journal form of registration of proposals, statements and complaints and accounting of personal reception of citizens is allowed in organizations with an annual volume of receipt of up to 600 proposals, statements and complaints and the same number of appeals from citizens at personal reception.
(Paragraph 2, item 2 of the Instructions on the administration of citizens' appeals in state and local self-government bodies, citizens' associations, enterprises, institutions, organizations regardless of the form of ownership, in mass media, approved by the resolution of the Cabinet of Ministers of Ukraine dated April 14 1997 No. 348)

 

6. Communications
The module for sending mass messages and conducting online surveys.
Target groups. Mailing / Survey. Analytics.

 

An external form for conducting any online surveys or receiving applications
The possibility of conducting online surveys of citizens.
The possibility of receiving online appeals, complaints, proposals, etc.
Construction of statistical and analytical reports based on the received information.

External form of online survey.

 

7. Projects / Programs
Lists of projects and programs, their stages of development, implementation, results (with key indicators for each program).

 

8. Documents
Storage and sharing of files of various formats in the system by destination:
Normative and legal acts; Position; Instructions, reminders; Sample documents; Legal documents;
Others.

 

9. Reports
Module of reporting and analytical information in the form of graphs, charts, ratings, etc.

 

Gantt chart - monitoring of the progress of the project by stages

 

10. Prompt, easy and simple cash flow accounting for the selected period
(balance at the beginning of the period - income - expense - balance at the end of the period; for all currencies and accounting points)

 

11. Organizational structure
Automatic construction of the organizational structure.

 

12. User administration
Registration of users and granting them individual access rights to information in the system.

 

Additions for Territorial Defense and Settlers

 

Application Form for Territorial Defense

With the help of an external form, TerOborona can centrally submit applications for providing the necessary through the bodies of self-organization of the population and various charitable foundations.

 

Form Flight

Using the form, you can keep a quick record of offers from carriers and volunteers who are ready to operate irregular flights on various routes in order to help internally displaced persons.

 

Displaced Person Form

With the help of the form, you can keep an operational record of internally displaced persons and everything that is extremely necessary that is connected with this.

 

Form Housing stock

Using the form, you can quickly keep records of residential facilities and other premises offered for accommodation of internally displaced persons.
As well as various conditions under which resettlement is possible.

 

Form Free number of rooms

Using the form, you can quickly keep records of vacant housing and other premises offered for accommodation of internally displaced persons.
Associate free rooms with housing facilities. It is easy to find and have operational information for the resettlement of internally displaced persons.

 

Advantages of CiRM from IJI IT GROUP:

1.     Full development of the domestic manufacturer
2.     Protection of information by special means of data encryption
3.     Developed with the participation of specialized practitioners
4.     Meets the requirements of current legislation regarding data format, forms, samples, etc
5.     Quickly changes and adapts to changes in legislation
6.     Can be independently changed and configured by users according to the requirements of the production process
7.     Compliance with the requirements of the digital principle by default (presupposes the electronic form of implementation as a priority)
8.     Direct communication with citizens using external forms - online reception of appeals, complaints, proposals
9.     The requirements for one-time input of information are met (information is entered only once, and in the future this information is reused by users)
10.     Compatibility requirements are met by default (can integrate with other software if necessary)
11.     Increases staff productivity
12.     Reduces the deadlines for completing tasks
13.     Provides real-time control of personnel work
14.     Allows to combine various structural divisions and institutions into a single information space
15.     It automates the setting of tasks and the exchange of information between participants in real time
16.     Ensures the formation of reports for any period of time according to the specified parameters
17.     Ensures the quality of distribution of work according to the agreed plan
18.     Keeps the database timeless
19.     Ensures the adoption of management decisions aimed at achieving a strategic goal
20.     Ensures recording of information of any level of detail
21.     Reduces the number of errors (lost documents, incorrect data entry, duplication, etc.)
22.     Allows you to adapt the system to any individual tasks or needs of each user.

 

Price

The cost of software for different sizes of community institutions and the number of users can differ significantly. It depends on the selected configuration (set of modules), number of users, additional requirements.
The minimum basic cost is 500 u.o. (US dollars), incl. 5-10 users.
The cost of one additional workplace: 50 u.o.

Technical conditions and additional costs

1. It can be hosted on a local server or in the "cloud" (from $70 per month).
2. Equipment requirements:
VDS
32 GB Memory
4-8 Core Processor
256 GB SSD disk.
3. Operating system requirements:
Installed and configured by the Supplier (from $150)
4. Requirements for hosting:
MySQL Server 5.5
PHP 5.4
Mail Server
SSL.
5. Availability of a domain name (from $20 per year).
6. Availability of an SSL certificate (from $30 per year).
7. Technical support (from $50 per month).
If necessary, IJI IT GROUP provides services to ensure the Technical Conditions and system technical support services.

Order a community relationship management system from IJI IT GROUP right now!

Register your CiRM local system (LS) from IJI IT GROUP by yourself using this link:
https://bpm.mirimc.com.
At the bottom of the LS registration form, select the configuration CiRM - СУВГ - Community-Region.

 

If you have a need for automation or customization of business processes - contact us:

+380(50)380-14-56, +380(63)205-84-81 .