Business Process Management Systems (BPM)
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Eco-system Intelligent Enterprise Managing (IEM)
Automating user worksplaces (AWP) - simple solutions to complex problems!
IJI IT GROUP is a developer of a multifunctional construction platform that offers off-the-shelf and industry-specific tools for automating any managerial business processes and personnel functions.
IJI IT GROUP also develops and implements automated information management systems (ACS) for enterprises, institutions, organizations of various forms of ownership for individual orders.
We take into account the specifics of each enterprise individually.
We take into account the individual characteristics of the business processes of the enterprise.
We take into account the existing relations of business organization and other possible features.
Automated control systems are an opportunity for you to be above the system of work of your enterprise and manage it, and not be inside it and be its hostage.
Automated control systems from IJI IT GROUP are synchronized for data exchange (export-import of data) with other systems used in enterprises. For example, 1C-Accounting, Google accounts, CRM systems, Excel, mail accounts, IP telephony, etc.
ACS from IJI IT GROUP is a synthesis of technical solutions of software products of CRM, ERP-systems and other systems of planning, control and management of business processes. This is the eco-system your's Intelligently Managed Enterprise (IEM).
Get online access to the demo version of the BPM-system 3.0 from IJI IT GROUP
What is CRM
Customer Relationship Management (CRM, CRM-system) – it is software that:
Do you need CRM
CRM-system of IJI IT GROUP will answer all questions and optimize relationships with customers of your company.
Benefits of CRM-system from IJI IT GROUP
Objectives implementation of CRM-systems
CRM-system of IJI IT GROUP will help in achieving the goals.
Reasons for the development and implementation of CRM in enterprises.
CRM-system of IJI IT GROUP will provide individual attention and keep customers on your enterprise.
Clients - the main asset of the company
Facts eloquently highlights the need for CRM in the enterprise.
In the fight for customers in market conditions, the company should stand out among the other competitors and offer a unique approach to each client, taking into account their individual needs.
In this sense, the CRM is a strategic tool that enhances the quality of interaction with customers and business profits by increasing market share.
Main sections of the CRM-system of IJI IT GROUP
Interface of some modules of BPM system 3.0 from IJI IT GROUP
Scheduler
External application form - contactless work on receiving and placing orders online
External form for conducting any online surveys
The ability to conduct online surveys of respondents.
Construction of statistical and analytical reports based on the information received.
External online survey form.
Additional plug-ins for contactless customer interaction:
1. IP-telephony from StreamTelecom (Call-center), with the possibility of free calls for calls; answering machine; recording of conversations, etc.
2. SMS-mailing;
3. News aggregator.
Online advertising matching module for Facebook, Instagram, Twitter, Google Adv, etc.
Related posts
quick view of the list of customers and related records with the selected counterparty
Geodata - the ability to fix the geolocation of an object, employee, place of delivery, etc.
Built-in barcode and QR code generator - the ability to quickly jump to the desired entry in the system
Gantt chart - monitoring the progress of the order, delivery, batch by stages of the transaction
Prompt, easy and simple accounting of cash flows for the selected period
(balance at the beginning of the period - income - expense - balance at the end of the period; for all currencies and accounting points)
An example of a custom form for creating a post
The opportunity for the head of the department to assign a responsible employee to a task, a business process, to establish a status, a stage, plan a deadline, record the fact of completion for each stage, evaluate the result of work and tasks performed by personnel.
Automatic monitoring of overdue tasks; automatic notifications of changes in general records; the ability to set a reminder for a scheduled event.
Sending a list of tasks by email to an unregistered user of the system.
Documents
Accounts, Contracts, Acts / Invoices, Files.
The ability to keep records of received invoices; concluded contracts; received certificates / invoices; control the status of payment of bills, conclusion of contracts, availability of primary documentation.
Placement of files in the system by purpose:
Instructions, memos; Promotional materials; Juristic documents; Archival accounting and so on.
Correspondence
Electronic logs of registration of Incoming / Outgoing / Internal correspondence / Appeals of citizens / Electronic resolutions / Agreements and Approval, according to the requirements of the Instruction for office work
Журнальна форма реєстрації пропозицій, заяв і скарг та обліку особистого прийому громадян допускається в організаціях з річним обсягом надходження до 600 пропозицій, заяв та скарг і такою ж кількістю звернень громадян на особистому прийомі.
(Абзац 2 п.2 Інструкції з діловодства за зверненнями громадян в органах державної влади і місцевого самоврядування, об'єднаннях громадян, на підприємствах, в установах, організаціях незалежно від форм власності, в засобах масової інформації, затвердженої постановою Кабінету Міністрів України від 14 квітня 1997 р. № 348)
Personnel - employees
A module for creating a database of employees with key contact and other necessary information about them.
The amount of necessary information is generated independently or can be imported into the system from other sources.
A set of module sections.
Automatic construction of the organizational structure of enterprise management
Personnel working time tracking
Reports
The module of reporting and analytical information about records in the system, about user actions.
The ability to independently model data in the form of analytical reports according to the specified parameters (analogue of Excel Pivot Tables)
Messenger - built-in system chat with the possibility of group correspondence, building communication chains, adding files to messages, and interrelation of correspondence with target records in the system
Administration system for access to information for various local user groups
Register your Local System (LS) yourself from IJI IT GROUP at this link: https://bpm.mirimc.com.
Select the BPM-Enterprise configuration at the bottom of the LS registration form.
If you need to automate or customize business processes, please contact us:
+380(50)380-14-56, +380(63)205-84-81 .
Cost and additional services for the BPM-system of IJI IT GROUP*
The main supply (BPM 3.0) - $ 5 per 1 workstation (user) per month.
Other individual tariff plans are possible.
Technical support - from 360 USD / year.
Server rental - from 840 US dollars / year.
Customization (individual development by the Customer) :
Express-examination of business processes - 1200 USD.
Modeling System - 1200 USD.
Design - 2500 USD.
Development - 4000 USD.
Implementation - 2000 USD.
* - The specified base price, which may vary according to the results of the survey.
Challenges to the successful implementation of CRM-system in the enterprise
Online access to the demo version of BPM-system 3.0 from IJI IT GROUP
Download PPT CRM 2.0 from IJI IT GROUP.
ACS - automated control and management systems.
AWP - automation of user workplaces.
This is a software solution that automates the work of your employees, including task scheduler and event clientele, database products and services company, accounting projects, transactions, contracts to which the employee participate, sharing, accounting of incoming and outgoing correspondence, exchange of internal corporate messaging and more integrated into the overall enterprise information system.
CRM (Customer Relationship Management) – customer relationship management; interaction model, believing that the center of the whole business philosophy is the client and the main activities are measures to support effective marketing, sales and customer service.
CRM-system primarily designed for sales teams, supply and marketing, as well as for managers and senior management predpritiya.
ERP (Enterprise Resource Planning) – enterprise resource planning.
This is a program for the integrated management of the enterprises. In these programs is conducted accounting and financial planning, production and storage, sales and marketing, personnel management.
IEM (Intelligent Enterprise Managing) – an intelligently managed enterprise. Integrity, isolation, orderliness, symmetry, universality. A new generation of controlled, self-regulating systems.
We develop and sale automated control and management systems software for your business development.
Characteristics of customer relationship management by IJI IT GROUP n/n Name Description I The system includes: data store fixing the entries in a register in the context of actions, databases, business processes, transaction documents, accounting of funds zagruzhemyh files, incoming-outgoing korreksondentsii, messaging analytical subsystem automatic formation of reports in the context of users, employees, business processes, transactions, schedule, availability of primary accounting documents II Basic principles: the presence of a single...
Access to the demo version of the BPM-system IJI IT GROUP Price analysis of CRM-system (US Dollars) Delivery options CRM 1.0 IJI IT GROUP Первый бит 1С-Битрикс Мегаплан Terrasoft Microsoft Dynamics Main delivery $ 150 a one-time (savings from 100% to 2000%) $ 260 a one-time up to 5 workplaces $ 3100 a one-time up to 25 workplaces $ 1000 per year up to 25 workplaces Additional workplace free for 100+ workplaces $ 20 a one-time, at least 5 workplaces $ 100 per year $ 456 per year for each workplace $ 600 per year for each workplace The license for an unlimited...
Archive of the old CRM system 2.0 interface from IJI IT...
Archive of the old CRM system 1.0 interface from IJI IT...
Компанія IJI IT GROUP не тільки розробила CRM-систему, а і провела тренінги для персоналу, підготувала Інструкції, надала інформаційну підтримку.
Ми получили полный комплекс услуг, связанный с созданием веб-сайта "с нуля".
Рекомендуємо компанію IJI IT GROUP як виконавця робіт, пов’язаних з розробкою і модернізацією сайтів.
IJI IT GROUP LLC
Phones:
Ukraine
+380 (63) 205-84-81
+380 (50) 380-14-56
E-mail: inbox@ijigroup.com
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